Privacy Policy
AccsGalaxy sets out this Privacy Policy to describe how we collect, use, store, and protect personal data obtained through the AccsGalaxy marketplace. This document is part of our internal compliance framework and explains what safeguards we apply to the personal information of every user.
1. General Provisions
1.1 AccsGalaxy may also receive personal information from third-party partners whose websites, apps, or services you use (for example, advertisers or analytics providers). Such transfers occur only where permitted by applicable law and are governed by separate data-sharing agreements between AccsGalaxy and each partner.
1.2 Certain areas of the Site or specific services may be governed by additional terms. Those additional terms may amend or supplement this Policy and will prevail to the extent of any inconsistency.
1.3 When processing personal data, AccsGalaxy adheres to the requirements of relevant international standards as well as the laws of the European Union, the United States, and other applicable jurisdictions.
1.4 We may revise this Policy from time to time. If we make material changes, we will post a prominent notice on the Site or send you a direct notification.
1.5 Questions or suggestions about this Policy may be directed to our support team using the contact details in Section 7.
2. Purpose of This Policy
Protecting your personal information and privacy is central to everything we do. This Policy explains, in clear and transparent terms:
- what information we collect;
- how and why we process it;
- with whom we may share it;
- how long we retain it; and
- the rights you have in relation to your personal data.
3. Categories of Personal Information We Process
3.1 Trading & Order Information
Data you provide—or that is generated—when you create listings, place or accept an order, communicate with other users, or complete a transaction on the Site. Examples include your account identifier, order history, and in-platform messages.
3.2 Registration & Support Forms
Information supplied when you create an account or contact customer service (e.g., name or username, email address, IP address, cookies, and any details you choose to include in a support ticket).
3.3 Content Stored on AccsGalaxy Systems
Records of site activity: purchase history, interactions with other users, feedback you leave, and any files or content uploaded or stored to facilitate a transaction or resolve a dispute.
3.4 Dispute-Resolution Data
If you raise or are involved in a dispute, we may request additional information (screenshots, proof of delivery, etc.) necessary to investigate and resolve the issue. We may publish anonymized excerpts if needed to protect the platform’s integrity or brand.
3.5 Technical Data & Analytics
We use first-party cookies and third-party analytics tools (for example, Yandex Metrica) to collect technical metrics such as:
- date and time of access;
- HTTP headers;
- IP address;
- cookie identifiers;
- browser type and version;
- device operating system.
These data help us measure traffic sources, evaluate site performance, and enhance user experience.
4. Who May Receive Your Data
4.1 AccsGalaxy staff may access personal information strictly on a need-to-know basis. We may also share personal data with affiliates, partners, or service providers (e.g., analytics platforms, payment processors) that assist us in operating the Site.
4.2 Some recipients may be located in countries whose data-protection laws differ from yours. By using the Site, you consent to such cross-border transfers, all of which take place under appropriate contractual safeguards.
5. Cookies
5.1 Cookies are small text files placed on your device that store certain preferences or technical details. They allow the Site to remember your settings, analyze usage patterns, and deliver a more personalized experience.
5.2 AccsGalaxy primarily uses session cookies (e.g., PHPSESSID
) to keep you logged in and maintain your selections while you navigate the Site. These expire when you close your browser.
6. Data Retention
6.1 We keep personal data only as long as necessary to fulfil the purposes outlined in this Policy or to satisfy legal, accounting, or reporting requirements.
6.2 You may request deletion of your data (see Section 7). Where deletion is not legally or operationally possible, we will anonymize your data.
6.3 When retention periods expire, personal data are securely erased or rendered anonymous.
7. Your Rights
Subject to local law, you may have the right to:
- Access the personal data AccsGalaxy holds about you;
- Correct incomplete or inaccurate information;
- Delete some or all of your personal data;
- Withdraw consent where processing is based on consent;
- Object to or restrict certain types of processing.
Requests may be submitted through our support page or by email at privacy@accsgalaxy.com. We respond within the timeframe required by law.
8. Contact & Feedback
We welcome questions, comments, and requests regarding this Privacy Policy:
Email: privacy@accsgalaxy.com
If you believe your personal information is inaccurate or processed unlawfully, please contact us so we can investigate and address your concern.